Beautiful sunset in Lagos.
Showing posts with label somerset hotel osborne. Show all posts
Showing posts with label somerset hotel osborne. Show all posts
Friday, July 30, 2010
Monday, May 17, 2010
Another Night without Water at Somerset Court Hotel, Osborne.
Staying in this hotel is becoming a joke. You have a General Manager who scoffs at your complaints, some of the staff who lie to you (don't get me wrong, you do have some staff who go out of their way to make your stay a memorable one) and aging plumbing which fails all the time. Add a horrible Internet connection to the list. Also, despite having a multitude of TV stations over cable (Dstv), there's only 9 channels available (if their working). I dont know why the hotel cant buy more decoders and have more channels, like what they have at Bungalows.
The general rule at Somerset is that the hotel is run for the staff by the staff, guests are secondary. And all this for N32,000 (USD213) per night.
We have been patient for long enough. It's been 2 hours since we lost water. The front desk said, "Don't worry sir, water will be back in 5 minutes." Typical Nigerian response for everything. I guess the expats are right, we're never staying at Somerset Court Hotel, Osborne any more. Enough is enough.
I dont know if the Somerset Hotel at Temple road is any better - with only 2 TV channels but with faster Internet since there's not many tenants.
The only things that works properly is the swimming pool. Thank God for that.
We stopped eating in the hotel because the food is so salty. After 2 weeks staying in Somerset, I ended up at the Reddington Hotel with a blood pressure of 180/140!
To their credit, they did implement some worthwhile ideas, like having the tea, coffee and juice out for everyone to take during breakfast. And their breakfast delivery time has much improved - we dont have to wait 20 minutes for our breakfast, even after informing them of our choice the night before.
I dont know if the Somerset Hotel at Temple road is any better - with only 2 TV channels but with faster Internet since there's not many tenants.
The only things that works properly is the swimming pool. Thank God for that.
We stopped eating in the hotel because the food is so salty. After 2 weeks staying in Somerset, I ended up at the Reddington Hotel with a blood pressure of 180/140!
To their credit, they did implement some worthwhile ideas, like having the tea, coffee and juice out for everyone to take during breakfast. And their breakfast delivery time has much improved - we dont have to wait 20 minutes for our breakfast, even after informing them of our choice the night before.
But overall, Dover could have done better than put us, for 10 months, at Somerset Court Hotel. Good riddance to Somerset in 2 weeks time.
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